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Shipping policy

SHIPPING & DELIVERY POLICY

We provide Standard delivery and VIP shipping to any address globally. However, pls note that we do not deliver to PO Boxes, military, restricted areas(it is decided by our carriers), and all naval ports.

On the front, we deliver to most countries that our logistics partners have affiliates in, and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & volume. Upon entering your delivery details, we will auto-calculate the delivery charges based on your given address without the need for payment or registration.

We provide worldwide free shipping.

 

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of orders. An email confirmation will be sent for all orders once received.

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates(normally it takes 7-20 workdays). However, please rest assured that your order is safely on its way, and may track its status here.

 

TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws in order to clear customs.

 

MODE OF PAYMENTS

We accept payments:

VISA®
MasterCard®
American Express®
Discover®
Diners Club®
JCB®

credit and debit cards, etc. We do not accept payments via ATM or interbank transfers.

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